Policies

Our current policies are available for download see the links at the foot of the page, they include:-

Violence and Agression Incident Policy
Removal of Patients from Practice List
Registering New Patients
GMS1 Registration Form  
Home Visiting Policy
Whistle Blowing 
Access to Health Records
Potentially Addictive medicines (and Benzodiazepine prescribing) [on the prescriptions page]
Self Certification Form
 

Please also be aware of our CCG's policy on treatment of patients from abroad and what the NHS will pay for the link is here: http://www.northmanchesterccg.nhs.uk/funding-treatment

Treating Patients from Abroad

Treating patients from abroad can be complicated.  Generally EU nationals and nationals of some other countries with reciprocal arrangements are able to access NHS care irrespective of their length of stay.  Rules change frequently so these comments are for guidance only, up to date information is available at reception.

How long are you staying in the Country?

Under six months - Do we have patients living at this address or reason to believe the visitor is related to our patients? 
           Yes – Register as a ‘temporary resident’.  You will have access to normal GP care but see notes below related to long term conditions.
           No – You will need to be seen as a private patient – please enquire at reception for details of BUPA.

NOTES:
 1. For visitors staying less than six months we only treat under the NHS conditions arising during their stay. Visitors with pre-existing conditions can be treated as private patients, please ask the receptionist for details of BUPA.

2. Visitors from the USA are treated as private patients – please enquire at reception for details of BUPA.

Freedom of Information Act
The original publication scheme is no longer valid, on request we are happy to produce information as detailed in the model from the information commissioner.

Confidentiality

In all our dealings we apply Fraser Guidelines to consent concerning your confidentiality and treatment

What We Do With Your Personal Information

The main reasons for which your information may be needed are:
•Giving you health care and treatment
•Looking after the health of the general public
•Helping staff to review the care they give you, to make sure it is of the highest standard
•Training and educating staff
•Research approved by the Local Research Ethics Committee.  (If any research will involve you personally, you will be contacted to see if you are willing to take part).  You will not be identified in any of the published results without your agreement.)
•Managing and planning the NHS, for example:
◦Planning and organising our services
◦Paying the doctor, nurse, dentist, hospital etc. for the treatment you get from them
◦Auditing accounts
◦Preparing statistics for the NHS
◦Investigating complaints and legal claims

Our duty to your privacy

Everyone working for the NHS has a duty to keep information about you confidential.  Law also protects the privacy of your personal information.
 Whenever we can, we shall remove details that identify you.

Seeing your medical records

Most people have a right to see, and get copies of, their health records. Please see the booklet called: Who can see medical records?’

If you agree, your friends, family and carers will also be kept up to date with the progress of your treatment.  Be sure to tell the doctor, nurse or other health worker you want them kept informed.

Why we ask you for personal information

We ask you for information about yourself so we can give you proper care and treatment.  We keep this information, together with details of your care, because it may be needed if we see you again.

NHS central register

The NHS Central Register contains personal details of all patients registered with a general practitioner.  The register does not contain information about your health.

What is personal information?

By personal information we mean such things as your name and address and any details of your treatment or condition that identifies you.

Sharing information to help you

You may be receiving care from other people as well as the NHS.  To give you the best care we need to work with other agencies.  We may need to share some information about you.

We only pass on information about you if there is a genuine need to do so.  That means it is in your (and everyone’s) interest to use or pass on the information.

The law strictly controls the sharing of some types of sensitive health information.  Staff in our partner organisations also have a legal duty to keep your information private.

Your privacy is our duty

Whenever we can, we shall remove details that identify you.

QUESTIONS?

Please ask at reception

OR

See the practice leaflet