Visit requests

Visit requests should be made by telephone or in person at the recetion desk.  Reception staff will always ask who is calling, the home address, brief medical details and the contact telephone number.  We ask, if possible, that visit requests are made before 10.00am as there are more medical personnel available in the mornings and more complex problems are easier to deal with then.

A doctor will usually ring back if you request a visit, this allows us to assess the urgency and necessity of the visit.  You may be visited by a doctor, nurse or paramedic, whichever is best suited to the problem.

The following visit guidelines and examples are approved by many Local Medical Committees around the country.

GP visit recommended  GP home visiting makes clinical sense and is the best way of giving a medical opinion in cases involving the terminally ill and the truly bed bound patient, for whom travel to premises by car would cause a deterioration in their medical condition or unacceptable discomfort.

GP visit is not usual  In most of these cases, to visit would not be an appropriate use of a GP's time.  Common symptoms of childhood fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain. These patients are usually well enough to travel by car. It is not usually harmful to take a child with a fever outside. These children may not be fit to travel by bus or to walk, but car transport is available from friends, relatives or taxi firms. It is not a doctor's job to arrange such transport.  Adults with common problems, such as cough, sore throat, influenza, back pain and abdominal pain, are also readily transportable by car to a doctor's premises.  Common problems in the elderly, such as poor mobility, joint pain and general malaise, would also be best treated by consultation at a doctor's premises. The exception to this would be the truly bed bound patient.

 

 

OUT-OF-HOURS CONSULTATIONS

If you need to see a doctor please ring the usual surgery number and you will be given instructions on how to contact the GP emergency out-of-hours service who cover the practice from 6.30pm - 8.00am.
Advice is available 24 hours a day from NHS 1-1-1 by dialing 111 on your telephone keypad.